Frequently Asked Questions
What is ZonaCNC?
ZonaCNC is a B2B marketplace specialized in industrial machinery: CNC, lathes, milling machines, presses, welding equipment, and workshop tools. We connect professional sellers with buyers across Europe.
What does ZonaCNC offer buyers?
Access to thousands of verified machinery listings with photos and technical specifications, advanced filters by brand, year, condition, location, and price. Secure communication with the seller directly from the platform.
How do I contact a seller?
From any listing page, click the "Send inquiry" form. The seller receives your message by email and will reply directly to the email address you provide.
What if the seller doesn't respond?
If 5 business days pass without a reply, write to us at contacto@zonacnc.com with the listing ID and we will mediate.
Can I sell machinery on ZonaCNC?
Yes. You need to be a company with a tax ID (not an individual). Register as a seller, choose a plan at Pricing, and publish your first listing.
How much does it cost to publish?
It depends on the plan. We offer everything from free plans (1 listing/month) to professional plans with featured listings and unlimited ads. See Pricing.
Does ZonaCNC charge a commission on sales?
No. We only charge the plan subscription. The transaction between buyer and seller is direct, with no financial intermediaries.
Why is there a watermark on listing photos?
To protect sellers from photo theft and unauthorized reuse on other sites. The watermark is automatically removed if you register as a verified seller.
How do I publish a listing?
From Sell machine. Upload photos, fill in technical specifications (brand, model, year, condition), and set a price or mark "price on request." The listing goes through automatic moderation before being published.
Why isn't my listing active immediately?
All listings go through automatic moderation (it detects prohibited URLs, emails, and phone numbers in the description). If something is detected, you receive an email to edit it. Typically, this takes less than 5 minutes.
Can I import my listings from another marketplace?
We are working on CSV import. In the meantime, write to us at contacto@zonacnc.com with your catalog and we will upload it manually.
The machine I requested is already sold, what can I do?
Save a search with the filters you are interested in at Search agent and you will receive an email when a similar machine appears.
I found a fraudulent listing.
What do I do?Let us know at contacto@zonacnc.com with the link to the ad and the details. We investigate and remove ads that violate regulations in less than 24 hours.
